Privacy Policy

1. Introduction and Scope

DIRE MONEY TRANSMITTER LLC ("Company," "we," "us," or "our") operates the Quantoryx platform accessible at quantoryx.co.com. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information about individuals who access or use the Quantoryx platform, visit our website, or otherwise interact with our services.

This policy applies to all personal information we process in connection with the Quantoryx platform. It covers our practices for information collected online through the website and platform, as well as information provided directly by customers during account registration and identity verification.

By accessing or using the Quantoryx platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our services.

This Privacy Policy does not apply to third-party websites or services that may be linked from our platform. We are not responsible for the privacy practices of those third parties.

2. Information We Collect

We collect personal information in several ways, depending on how you interact with the Quantoryx platform.

Account Registration Information: When you create an account, we collect your name, email address, and the password you create. This information is required to establish and maintain your account record.

Identity Verification Information: As a registered Money Services Business subject to the Bank Secrecy Act and FinCEN regulations, we are required to verify the identity of all customers before providing services. This requires collection of your legal name, date of birth, residential address, and government-issued identification document information. We may also collect a photograph or scan of your identification document.

Transaction Information: We collect records of all transactions you conduct through the platform, including amounts, asset types, timestamps, and counterparty information where applicable.

Device and Usage Information: We automatically collect certain technical information when you access the platform, including IP address, browser type, operating system, referring URLs, and pages visited. This information is used for security, fraud prevention, and platform improvement purposes.

Communications: If you contact us through the website contact form or by email, we retain records of that communication.

3. Legal Basis and Purpose of Processing

We process personal information for the following purposes and under the following legal bases:

Regulatory Compliance: We are legally required to collect and maintain certain personal information under the Bank Secrecy Act (31 U.S.C. 5311 et seq.), FinCEN regulations (31 CFR Part 1022), and applicable state money transmission laws. This includes customer identification, transaction recordkeeping, and suspicious activity monitoring. We cannot provide services without collecting this information.

Contract Performance: We process information necessary to provide the services described in our Terms of Use, including account management, trade execution, and wallet functionality.

Legitimate Business Interests: We process certain information to operate and improve the platform, prevent fraud and security incidents, and respond to customer inquiries.

Legal Obligations: We may process and disclose information when required by law, court order, or lawful government request, including requests from FinCEN, law enforcement, and other regulatory authorities.

4. How We Share Information

We do not sell personal information to third parties. We share personal information only in the following circumstances:

Service Providers: We engage third-party service providers to assist with identity verification, transaction processing, cloud hosting, and security monitoring. These providers access personal information only as necessary to perform their services and are contractually required to protect it.

Regulatory Reporting: As a FinCEN-registered Money Services Business, we file required reports including Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs) with the Financial Crimes Enforcement Network. We also respond to lawful information requests from FinCEN, the IRS, law enforcement agencies, and other governmental authorities with jurisdiction over our operations.

Legal Requirements: We may disclose information when required by applicable law, regulation, subpoena, court order, or governmental authority.

Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, personal information may be transferred to the successor entity, subject to the same privacy commitments described in this policy.

Consent: We may share information with third parties when you have given explicit consent for us to do so.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy and to comply with applicable legal obligations.

Under Bank Secrecy Act requirements, transaction records and customer identification records are retained for a minimum of five years from the date of the transaction or account closure, respectively. These retention periods are mandatory and cannot be shortened at customer request.

Information collected for purposes other than BSA compliance is retained for the period necessary to fulfill the purpose for which it was collected, plus a reasonable period thereafter to address any disputes or legal claims.

When personal information is no longer required, we delete or anonymize it in a manner appropriate to the sensitivity of the information.

6. Data Security

We implement technical and organizational security measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit and at rest, access controls limiting data access to authorized personnel, security monitoring and logging, and regular security assessments.

No security system is impenetrable. While we take reasonable precautions, we cannot guarantee that unauthorized parties will never be able to defeat our security measures. If you believe your account has been compromised, contact us immediately at info@quantoryx.co.com.

In the event of a data breach that is required to be reported under applicable law, we will notify affected individuals and relevant authorities as required.

7. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information. We describe these rights below. Note that some rights are limited by our legal obligations under the Bank Secrecy Act and other federal regulations.

Access: You may request information about the personal data we hold about you. We will provide this information subject to applicable legal restrictions, including BSA confidentiality requirements regarding SAR filings.

Correction: If information we hold about you is inaccurate, you may request correction. Note that certain information collected for regulatory purposes cannot be altered after the fact without creating a compliance record.

Deletion: You may request deletion of personal information we hold about you. We will honor deletion requests to the extent permitted by law. Information subject to mandatory BSA retention requirements cannot be deleted prior to the expiration of the applicable retention period.

California Residents: California residents may have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). To exercise these rights, contact us at info@quantoryx.co.com.

To exercise any of these rights, submit a written request to info@quantoryx.co.com. We will respond within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on the Quantoryx website. Cookies are small text files stored on your device that help us recognize you, maintain session state, and analyze website usage. For detailed information about the cookies we use and how to manage your preferences, please review our Cookie Policy.

You may configure your browser to refuse cookies, but doing so may affect the functionality of certain platform features.

9. Children's Privacy

The Quantoryx platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a person under 18, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a minor, contact us at info@quantoryx.co.com.

10. Changes to This Policy and Contact

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

For questions, concerns, or requests related to this Privacy Policy or our data practices, contact us at:

DIRE MONEY TRANSMITTER LLC
307 N Washington Ave, Minneapolis, MN 55401
Email: info@quantoryx.co.com
Phone: +1 (612) 339-5081